An Increase In Cyber Threats

With cyber-attacks and computer security being heavily publicised throughout the media as of late, we would take this opportunity to drive home the importance of making sure your systems are safeguarded from such threats. 2017 sees an ever increasing rise in cyber crime causing unprecedented levels of disruption with the use of simple IT tools and cloud services.

Outsourced IT Support

Outsourced IT Support IT is now an integral part of any business and a partnership with Cortec provides many advantages for any business. A large proportion of our IT Support clients are based in London and are relying on Cortec to not only provide daily assistance and support but to help them move their business…

What Cortec understands about customer satisfaction

Customer satisfaction is a key differentiator in a sea of other IT companies. There is a lot of technical ability out there, not all of it very good at understanding business requirements or human interaction.
We take customer’s feedback seriously (including regular account management meetings) and act upon reasonable requests. What’s the point of listening if you’re not going to act on feedback and move forwards?

Bluescreen and Minidump Code Analysis

Driver errors can cause Windows to crash or hang.  Fortunately, there are multiple ways OSR can help you determine what’s wrong! Perhaps you have a crash or hang that you’ve tried to analyze, but just can’t discover the root cause.  You might be on a QA team, a member of the IT staff, an engineer in a…

Surface Pro 3 update has so much new stuff for sysadmins, we can't fit it all in one headline

Microsoft has released a significant new firmware update for Surface Pro 3 fondleslabs, the second to arrive this month. As explained in a blog post by Redmond’s JC Hornbeck, the latest update to the Surface Pro 3’s Unified Extensible Firmware Interface (UEFI) adds new features for enterprise customers but only minor improvements for consumers. With the update…