About us

About Cortec IT Solutions

IT support & managed services since 2003

No other company can match our level of experience, rapid response times or customer service level.

The Cortec IT help desk at our office in Wilmington, Dartford
Dartford Business AwardsAward-winning team
Since2003
Dartford Business AwardsWinner 2024, 2025 & 2026
Three Best Rated®Top 3 IT company in Dartford, 2024 to date
Business Awards Kent 2025Finalist: Creative, Digital & Innovation
Wilmington, DartfordKent, London & the South East
Who we are

About Cortec IT Solutions Ltd

Cortec IT Solutions Ltd is a leading provider of IT support, cloud solutions, website development and managed IT services for small to medium-sized businesses across Dartford, Kent, London and the South East of England. Since 2003, we have delivered reliable IT support through both our remote helpdesk and onsite callouts.

In addition to IT support, we offer professional website development, SEO and AI search services to clients worldwide. Having served over 3,000 businesses, we marked our 23rd year of service excellence in 2026.

We pride ourselves on delivering proactive, responsive and cost-effective IT solutions without ever compromising on quality or technical standards. Our support services are designed to be fast and efficient, tailored to your exact needs. With an average call wait time of under 20 seconds and 84% of issues fixed first time remotely, no one matches our experience, responsiveness or customer care.

As a company proudly based in Kent, we offer dedicated IT Support in Kent services, specially tailored for businesses in the region. Whether you are in Dartford or anywhere across Kent, our local knowledge and rapid response ensure your IT runs seamlessly.

2003EstablishedOur 23rd year of service in 2026.
3,000+Businesses servedSmall and medium-sized organisations.
<20sAverage call wait timeSpeak to a real engineer, fast.
84%Fixed first time, remotelyMost issues resolved on the first call.
Our story

From three people to a Dartford head office

Cortec IT has grown from a small outfit with three employees to a large office in Dartford with a dedicated IT support helpdesk, mobile engineers, SEO & AI Search specialists and web developers.

Cortec IT Solutions began in Orpington, moved to Sidcup, and then to Bromley. It also had a satellite office in Dartford town centre before moving into its current building in Wilmington, Dartford.

Cortec IT office in Wilmington, DartfordUnit 17, Bybow Farm, Wilmington DA2 7ER
Cortec IT engineer’s vanProactive monitoring screens at Cortec IT
Recognition

Cortec IT awards

Cortec IT has been recognised many times for excellence in IT support. Our team has won and been commended at the Dartford Business Awards, been named a finalist at Business Awards Kent, and been recognised by SME News in its Business Elite Awards.

We have also received Business Excellence and Best Business awards from Three Best Rated and are listed among the Top 3 IT Services in Dartford. These achievements reflect our ongoing commitment to delivering outstanding service year after year.

Cortec IT, an award-winning IT support company in Kent
Meet the team

Meet some of our team leaders

Cortec IT is a much bigger team of help desk engineers, mobile engineers, SEO & AI Search specialists and web developers. These are a few of the people who lead it.

Directors

Duncan Brown, Operations Director at Cortec IT

Duncan Brown

Operations Director
Joe Davies, Sales Director at Cortec IT

Joe Davies

Sales Director
Iain Ayre, Technical Director at Cortec IT

Iain Ayre

Technical Director
Nick Harries, Web Services Director at Cortec IT

Nick Harries

Web Services Director

Managers & team leaders

David Butler, Support Desk Manager at Cortec IT

David Butler

Support Desk Manager
Ergun Sarafat, Support Team Leader at Cortec IT

Ergun Sarafat

Support Team Leader
Kieran Mayhew, Technical Development Manager at Cortec IT

Kieran Mayhew

Technical Development Manager

Talk to the Cortec IT team

Call us to book a free consultation, on site or remote.

Our partners
Microsoft 365 logo
Mesh logo
ESET logo
Microsoft Partner logo
Veeam logo
NFON logo

Stay in touch

Our business IT support covers Kent, London and the South East of England. For website, SEO and AI search work, we accept orders from around the world. Follow us for news and offers.