Boost your business with our
custom support packages
Business IT Support · Gravesend
IT Support Gravesend
Dedicated, fully managed IT support for Gravesend businesses
Since 2003, Cortec IT has looked after the IT of small and medium-sized businesses in Gravesend. Our fully managed support includes a 24/7 help desk, remote monitoring, free callouts and flexible rolling contracts.
Our IT services in Gravesend
Managed IT Services
- Managed IT Support
- Remote IT Support
- Server & Network Support
- Structured Cabling
- IT Consultancy
Cyber Security & Cloud
Website & Digital
- Website Development
- SEO & AI Search
- Digital Marketing
- Social Media Management
Business Continuity
- Managed Backups
- Offsite Backups
- Disaster Recovery
- DR Planning
- Replication & Failover
Dartford Business AwardsWinner 2024 & 2025
Three Best Rated®Top 3 IT company in Dartford, 2024 to date
Business Awards Kent 2025Finalist: Creative, Digital & Innovation
GravesendRemote and on-site support
Why Cortec IT
Managed IT support for Gravesend businesses
Gravesend is a town in north-west Kent, on the south bank of the Thames. Cortec IT has supported small and medium-sized businesses in Gravesend since 2003, alongside the rest of Kent, London and the South East.
Your organisation depends on its IT systems more than ever. Each of our Gravesend clients has an account manager and a dedicated support team, so the people you speak to already know your setup.
Alongside IT support, we provide cloud services, cyber security, website development and SEO for Gravesend businesses.
Why choose Cortec IT?
- No long contracts
- Free callouts
- 24/7 help desk
- Remote monitoring
- Experienced IT team
- Fast response
- Local Kent-based support
- UK-wide remote support
<20sAverage call wait timeCall our help desk and speak to a real engineer, fast.
84%Fixed first time, remotelyMost issues are resolved on the first call, without a site visit.
96%Client retention rateOur clients stay with us because the service works.
Kent-based
On site in Gravesend when you need us
Our help desk resolves most IT problems remotely, over the phone or by securely accessing your computers and devices.
When a physical fix is needed, our engineers come to your Gravesend premises from our office in Wilmington, Dartford, close to the A2 and the M25.
Prefer to meet first? Book a free consultation at our office, at your premises or by video call.
Unit 17, Bybow Farm, Wilmington DA2 7ERHow it works
Getting started is simple
1
Free Consultation
Tell us about your business and your IT. We can meet at our Dartford office, at your premises or remotely.
2
IT Review
An engineer reviews your devices, servers, cloud, network and security, then recommends the right support plan.
3
Onboarding
We set up monitoring, document your systems and introduce your dedicated account manager and support team.
Need IT support in Gravesend?
Speak to our help desk or get a no-obligation quote.
Client reviews
5.0Rated on GoogleWhat our clients say
Don’t just take our word for it.
“From the very beginning, we have found Cortec to be a highly proficient, efficient, honest and reliable company, always quick to respond. We would highly recommend them.”
“Using Cortec as our IT support company has been one of the best business decisions we have made. They are totally reliable and always on call to provide support and ideas.”
“As a busy estate agent, we have tried many different IT firms over the last 20 years. Cortec was an IT company that just seemed to care. Ten years on, and what a difference.”
FAQ
IT support in Gravesend: FAQs
Do you cover Gravesend, Northfleet and Ebbsfleet?
Yes. We support businesses across the Gravesend area, including Northfleet, Ebbsfleet, Meopham and Higham. Our Wilmington office is a short drive along the A2, so on-site visits are easy to arrange.
What happens if our server goes down?
Call the help desk and an engineer starts on it straight away. Most faults are fixed remotely, our monitoring often flags problems before you notice them, and if hardware has failed we send an engineer to your Gravesend site.
Is there a call-out fee for visits to Gravesend?
Our free callout plan means on-site visits come with no hidden costs and no limits, which keeps your IT spending predictable from month to month.
Can you move our files and email to the cloud?
Yes. We plan and manage moves to Microsoft 365, Azure, AWS or a private cloud, and keep everything backed up afterwards. See our cloud services page for more.
How long has Cortec been supporting Kent businesses?
Since 2003. In that time we have supported more than 3,000 businesses, and our office near Dartford is only a few miles west of Gravesend.
Can’t find your answer? Our team is happy to help.
Meet our Support Desk Manager
David Butler
Support Desk Manager“Here at Cortec IT, we pride ourselves on delivering reliable technical support to our clients. We are committed to delivering prompt and effective solutions to keep your business running smoothly.”
Book a free IT support consultation at our Dartford office, at your premises or remotely.
IT support across Kent & London
As well as Gravesend, we support businesses throughout Kent, London and the South East.
Cortec’s helpdesk provides fast and efficient IT support ensuring the fastest resolution for all of your issues.
020 8467 9222