Outsourced IT support gives your business a full IT department without the cost of employing one. Many of our clients across London and Kent rely on Cortec every day for support, maintenance and advice that keeps their systems running and helps their business move forward. Our client retention rate is over 96%, our average call…
Customer satisfaction is a key differentiator in a sea of other IT companies. There is a lot of technical ability out there, not all of it very good at understanding business requirements or human interaction.
We take customer’s feedback seriously (including regular account management meetings) and act upon reasonable requests. What’s the point of listening if you’re not going to act on feedback and move forwards?
Choosing the right IT support company is crucial for the smooth running and growth of your business. But there may come a time when your current provider no longer meets your needs. If any of these four signs sound familiar, it may be time to look at a change, and our guide to switching your…
Free PDF services website Do you want to find and replace text in a PDF file? Here is a handy website to allow you to do just that. Edit your PDF files here. For businesses seeking a straightforward and efficient way to edit PDF documents, we recommend OpenPDF. This online tool makes it easy to…
The 2015 incident involving a fake SSL certificate from MCS Holdings and Google serves as a valuable lesson in internet security and certificate management. While the event is historical, the principles it illustrates remain highly relevant today. This page is designed for educational purposes, helping businesses understand the risks associated with misissued SSL/TLS certificates and…