Outsourced IT Support It is now an integral part of any business, and a partnership with Cortec provides many advantages. Many of our IT Support clients are based in London and rely on Cortec to provide daily assistance and support and help them move their business forward by moving their IT forward. Last…
Customer satisfaction is a key differentiator in a sea of other IT companies. There is a lot of technical ability out there, not all of it very good at understanding business requirements or human interaction.
We take customer’s feedback seriously (including regular account management meetings) and act upon reasonable requests. What’s the point of listening if you’re not going to act on feedback and move forwards?
Four Signs to change your IT support company in the UK These are the four signs that changing your IT support company is time. Please have a look at the below. 1. You only talk when something’s wrong A good IT support firm will perform preventative maintenance to reduce the chance…
Replace text in PDF files Want to find and replace text in a PDF file? Here is a handy website to allow you to do just that. Edit your PDF files here:
Bluescreen and Minidump Code Analysis Driver errors can cause Windows to crash or hang. Fortunately, OSR can help you determine what’s wrong in multiple ways! Perhaps you have a crash or turn that you’ve tried to analyse but need help discovering the root cause. You might be on a QA team, a member of…
Fake SSL Certificate Hawk like an Egyptian: Google is HOPPING MAD over fake SSL certs; Security company MCS Holdings has created an unauthorised SSL certificate on some Google-owned websites. If someone had these dodgy certificates, they could, in theory, set up a fake Google site and hijack their DNS to redirect them to the fake site.…