Capture - sq

Outsourced IT Support

Outsourced IT Support     It is now an integral part of any business, and a partnership with Cortec provides many advantages. Many of our IT Support clients are based in London and rely on Cortec to provide daily assistance and support and help them move their business forward by moving their IT forward. Last…

Capture - sq

What Cortec understands about customer satisfaction

Customer satisfaction is a key differentiator in a sea of other IT companies. There is a lot of technical ability out there, not all of it very good at understanding business requirements or human interaction.
We take customer’s feedback seriously (including regular account management meetings) and act upon reasonable requests. What’s the point of listening if you’re not going to act on feedback and move forwards?

Capture - sq

Four signs to change your IT support company

Four Signs to change your IT support company in the UK     Choosing the right IT support company is crucial for your business’s smooth operation and growth. However, there may come a time when your current provider no longer meets your needs or expectations. These four signs indicate it’s time to consider changing your…

Capture - sq

Fake SSL Certificate

Fake SSL Certificate   Hawk like an Egyptian: Google is HOPPING MAD over fake SSL certs; Security company MCS Holdings has created an unauthorised SSL certificate on some Google-owned websites. If someone had these dodgy certificates, they could, in theory, set up a fake Google site and hijack their DNS to redirect them to the fake site.…