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Industry IT Support · Charities
IT Support for Charities
Dedicated, fully managed IT support for charities
Cortec IT provides specialist, outsourced and fully managed IT support for charities across Dartford, Kent, London and the South East, and has done since 2003. Fast response times, proactive monitoring and a team that knows your systems keep your organisation secure and productive.
Dartford Business AwardsAward-winning team
Since2003
Our IT services for charities
Managed IT Services
- Managed IT Support
- Remote IT Support
- Server & Network Support
- Structured Cabling
- IT Consultancy
Cyber Security & Cloud
Website & Digital
- Website Development
- SEO & AI Search
- Digital Marketing
- Social Media Management
Business Continuity
- Managed Backups
- Offsite Backups
- Disaster Recovery
- DR Planning
- Replication & Failover
Dartford Business AwardsWinner 2024, 2025 & 2026
Three Best Rated®Top 3 IT company in Dartford, 2024 to date
Business Awards Kent 2025Finalist: Creative, Digital & Innovation
Charities specialistsKent, London & the South East
Why Cortec IT
Business IT support for charities
Cortec IT Solutions Ltd specialises in outsourced, dedicated and fully managed IT support for charities across Kent, London and the South East of England, and has supported organisations across the South East since 2003.
Every one of our charity clients has a personal account manager and a designated support team who know your systems. Our services are reliable, proactive and affordable, without compromising on our standards of service or technical ability.
Why choose Cortec IT?
- No long contracts
- Free callouts
- 24/7 help desk
- Remote monitoring
- Experienced IT team
- Fast response
- Local Kent-based support
- UK-wide remote support
<20sAverage call wait timeCall our help desk and speak to a real engineer, fast.
84%Fixed first time, remotelyMost issues are resolved on the first call, without a site visit.
96%Client retention rateOur clients stay with us because the service works.
Charities
IT challenges we solve for charities
Common technology problems in your sector, and how we fix them.
Tight budgets
The challengeEvery pound spent on IT is a pound not spent on your cause.
Our solutionPredictable costs, free callouts and no long contracts.
Volunteers and shared devices
The challengePeople come and go, and many share computers.
Our solutionIndividual accounts, permissions and managed devices.
Donor and beneficiary data
The challengeYou hold personal details that must be protected.
Our solutionAccess controls, encryption and managed backups.
Working from anywhere
The challengeStaff, trustees and volunteers work from different places.
Our solutionMicrosoft 365, cloud services and secure remote access.
Security & compliance
Protecting donor and beneficiary data
We help charities keep the personal information they hold secure, backed up and available to the right people.
- UK GDPR-focused data handling
- Cyber Essentials readiness
- Access controls for staff and volunteers
- Tested backups and recovery
Need specialist IT support for charities?
Speak to our help desk or get a no-obligation quote.
Areas we cover
DartfordKentLondonSouth EastUK
FAQ
IT support for charities: FAQs
Is managed IT support affordable for a charity?
Our support is designed to be affordable and predictable, with free callouts, no hidden costs and no long contracts. Ask us for a quote based on your size.
Can you give volunteers secure access?
Yes. Volunteers and trustees each get a secure login limited to the files and systems they need, whether they work from your office or from home.
Can you help with our website as well?
Yes. We design, build and update charity websites, combining our developers’ experience with AI tools to keep costs down, and can help supporters find you through Search Engine Optimisation (SEO) and AI search.
Do you offer a free IT review for charities?
Yes. Our free consultation is open to charities. A senior IT professional reviews your set-up and suggests cost-effective improvements, with no obligation.
Can’t find your answer? Our team is happy to help.
Meet our Support Desk Manager
David Butler
Support Desk Manager“Here at Cortec IT, we pride ourselves on delivering reliable technical support to our clients. We are committed to delivering prompt and effective solutions to keep your business running smoothly.”
Book a free IT support consultation at our Dartford office, at your premises or remotely.
Related services
Explore our IT support across Kent and London.
Cortec’s helpdesk provides fast and efficient IT support ensuring the fastest resolution for all of your issues.
020 8467 9222