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Industry IT Support · Financial Services
IT Support for Financial Services
Dedicated, fully managed IT support for financial services firms
Cortec IT provides specialist, outsourced and fully managed IT support for financial services firms across Dartford, Kent, London and the South East, and has done since 2003. Fast response times, proactive monitoring and a team that knows your systems keep your organisation secure and productive.
Dartford Business AwardsAward-winning team
Since2003
Our IT services for financial services firms
Managed IT Services
- Managed IT Support
- Remote IT Support
- Server & Network Support
- Structured Cabling
- IT Consultancy
Cyber Security & Cloud
Website & Digital
- Website Development
- SEO & AI Search
- Digital Marketing
- Social Media Management
Business Continuity
- Managed Backups
- Offsite Backups
- Disaster Recovery
- DR Planning
- Replication & Failover
Dartford Business AwardsWinner 2024, 2025 & 2026
Three Best Rated®Top 3 IT company in Dartford, 2024 to date
Business Awards Kent 2025Finalist: Creative, Digital & Innovation
Financial Services specialistsKent, London & the South East
Why Cortec IT
Business IT support for financial services firms
Cortec IT offers expert IT support to financial services firms, combining extensive experience with prompt response times and exceptional customer service. Our fully managed solutions keep your systems secure and running smoothly.
Cortec IT has supported small and medium-sized businesses in the financial services sector since 2003. Every client is assigned a personal account manager and a designated support team who are familiar with your systems and keep up to date with them. Our services are reliable, proactive and affordable, without compromising on our standards of service or technical ability.
Why choose Cortec IT?
- No long contracts
- Free callouts
- 24/7 help desk
- Remote monitoring
- Experienced IT team
- Fast response
- Local Kent-based support
- UK-wide remote support
<20sAverage call wait timeCall our help desk and speak to a real engineer, fast.
84%Fixed first time, remotelyMost issues are resolved on the first call, without a site visit.
96%Client retention rateOur clients stay with us because the service works.
Financial Services
IT challenges we solve for financial services firms
Common technology problems in your sector, and how we fix them.
Confidential client data
The challengeClient financial records must stay private.
Our solutionEncryption, access controls and proactive monitoring.
Downtime is not an option
The challengeAdvisers cannot serve clients without their systems.
Our solutionA 24/7 help desk, monitoring and disaster recovery.
Phishing and fraud
The challengeFinancial firms are prime targets for attackers.
Our solutionEmail security, multi-factor authentication and patching.
Keeping records
The challengeRecords must be retained and retrievable.
Our solutionManaged backups with replication and tested recovery.
Security & compliance
Security that supports your regulatory duties
We help financial services firms protect client data and keep systems resilient, supporting the IT side of your regulatory obligations.
- UK GDPR-focused data handling
- Cyber Essentials readiness
- Multi-factor authentication and access control
- Tested backups and disaster recovery
Need specialist IT support for financial services firms?
Speak to our help desk or get a no-obligation quote.
Areas we cover
DartfordKentLondonSouth EastUK
FAQ
IT support for financial services firms: FAQs
Can you help us with our regulator’s expectations on IT security?
We put in place and maintain controls such as access management, encryption, patching and tested backups, and can provide information for your compliance records. We do not give regulatory advice.
How do you protect client data?
With access controls, encryption, multi-factor authentication, proactive monitoring and managed backups, so client records stay confidential and can be restored if anything goes wrong.
How quickly can we recover if our systems fail?
We plan for it in advance. Managed backups, disaster recovery planning and failover mean your advisers can keep working, and the help desk starts on the fault straight away.
Can advisers work securely away from the office?
Yes. Advisers can work from home or a client’s office through secure remote access or hosted desktops, with client data kept off personal devices.
Can’t find your answer? Our team is happy to help.
Meet our Support Desk Manager
David Butler
Support Desk Manager“Here at Cortec IT, we pride ourselves on delivering reliable technical support to our clients. We are committed to delivering prompt and effective solutions to keep your business running smoothly.”
Book a free IT support consultation at our Dartford office, at your premises or remotely.
Related services
Explore our IT support across Kent and London.
Cortec’s helpdesk provides fast and efficient IT support ensuring the fastest resolution for all of your issues.
020 8467 9222