Privacy Policy

Last Reviewed: 12/03/2025

Cortec IT Solutions Ltd (“we,” “us,” “our”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

 

1. Information We Collect

We collect and process different types of personal data, including:

• Personal Information: Name, email address, phone number, job title, company name.

• Technical Data: IP address, browser type, device information, and cookies.

• Usage Data: Information about how you interact with our website.

• Communication Data: Emails, support requests, or inquiries you send us.

2. How We Use Your Information

We process your data for the following purposes:

• To provide and improve our IT services.

• To respond to inquiries and provide customer support.

• To comply with legal obligations.

• To send marketing communications (only with your consent).

• To analyze website traffic and improve user experience.

 

3. Legal Basis for Processing

We only process your personal data under the following legal bases:

• Consent: When you provide clear consent for data processing (e.g., marketing emails).

• Contract Performance: When processing is necessary for a service agreement.

• Legitimate Interests: When processing is necessary for our business interests without overriding your rights.

• Legal Obligation: When required by law.

 

4. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy. After this period, data will be securely deleted.

 

5. Sharing of Information

We do not sell or rent personal data. However, we may share information with:

• Service Providers: Third-party IT, marketing, and analytics providers assisting in our operations.

• Legal Authorities: If required by law or to protect our rights.

All third parties adhere to strict data protection agreements.

 

6. Your GDPR Rights

You have the following rights under GDPR:

• Access: Request a copy of your personal data.

• Correction: Ask us to update or correct inaccurate data.

• Erasure: Request deletion of your data.

• Objection: Opt-out of direct marketing or processing.

• Data Portability: Receive your data in a structured format.

• Withdraw Consent: Change your preferences at any time.

 

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze website performance.

For detailed information, please review our Cookie Policy

 

8. Data Security

We implement security measures to prevent unauthorized access, disclosure, or loss of your personal data.

 

9. Contact Information

If you have any questions about this Privacy Policy or your data rights, please contact us at:

 

Cortec IT Solutions Ltd
Unit 17 Bybow Farm, Orchard Way, Wilmington, Kent, DA2 7ER
Phone: 020 8467 9222

 

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

 

By using our website, you agree to this Privacy Policy.

 

Cookie Policy

 

Effective Date: 12/03/2025

This Cookie Policy explains how Cortec IT Solutions Ltd uses cookies and similar technologies on our website.

 

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve user experience by remembering preferences and analyzing website traffic.

 

Types of Cookies We Use

• Essential Cookies: Required for website functionality.

• Analytical Cookies: Help us understand website traffic (e.g., Google Analytics).

• Marketing Cookies: Used for advertising and personalized content.

 

Managing Cookie Preferences

You can control or disable cookies through your browser settings. You can also manage consent via our cookie banner.