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Business IT Support · Chatham
IT Support Chatham
Dedicated, fully managed IT support for Chatham businesses
Cortec IT has provided outsourced, dedicated and fully managed IT support to small and medium-sized businesses in Chatham since 2003. You get a 24/7 help desk, proactive monitoring, free callouts and no long contracts.
Who looks after your IT
David ButlerSupport Desk Manager
“Here at Cortec IT, we pride ourselves on delivering reliable technical support to our clients. We are committed to delivering prompt and effective solutions to keep your business running smoothly.”
Dartford Business Awards 2025Since 2003Rated 5.0 on Google
Our IT services in Chatham
Managed IT Services
- Managed IT Support
- Remote IT Support
- Server & Network Support
- Structured Cabling
- IT Consultancy
Cyber Security & Cloud
Website & Digital
- Website Development
- SEO & AI Search
- Digital Marketing
- Social Media Management
Business Continuity
- Managed Backups
- Offsite Backups
- Disaster Recovery
- DR Planning
- Replication & Failover
Dartford Business AwardsWinner 2024 & 2025
Three Best Rated®Top 3 IT company in Dartford, 2024 to date
Business Awards Kent 2025Finalist: Creative, Digital & Innovation
ChathamRemote and on-site support
Why Cortec IT
Managed IT support for Chatham businesses
Chatham is one of the Medway towns in Kent, home of the Historic Dockyard. Cortec IT has supported small and medium-sized businesses in Chatham since 2003, alongside the rest of Kent, London and the South East.
Every Chatham client gets a personal account manager and a designated support team who are familiar and up to date with your IT systems. Our services are reliable, proactive and affordable, without compromising on our standards of service or technical ability.
Alongside IT support, we provide cloud services, cyber security, website development and SEO for Chatham businesses.
Why choose Cortec IT?
- No long contracts
- Free callouts
- 24/7 help desk
- Remote monitoring
- Experienced IT team
- Fast response
- Local Kent-based support
- UK-wide remote support
<20sAverage call wait timeCall our help desk and speak to a real engineer, fast.
84%Fixed first time, remotelyMost issues are resolved on the first call, without a site visit.
96%Client retention rateOur clients stay with us because the service works.
Kent-based
On site in Chatham when you need us
Our help desk resolves most IT problems remotely, over the phone or by securely accessing your computers and devices.
When a physical fix is needed, our engineers come to your Chatham premises from our office in Wilmington, Dartford, close to the A2 and the M25.
Prefer to meet first? Book a free consultation at our office, at your premises or by video call.
Unit 17, Bybow Farm, Wilmington DA2 7ERAreas we cover around Chatham
How it works
Getting started is simple
1
Free Consultation
Tell us about your business and your IT. We can meet at our Dartford office, at your premises or remotely.
2
IT Review
An engineer reviews your devices, servers, cloud, network and security, then recommends the right support plan.
3
Onboarding
We set up monitoring, document your systems and introduce your dedicated account manager and support team.
Need IT support in Chatham?
Speak to our help desk or get a no-obligation quote.
Client reviews
5.0Rated on GoogleWhat our clients say
Don’t just take our word for it.
“From the very beginning, we have found Cortec to be a highly proficient, efficient, honest and reliable company, always quick to respond. We would highly recommend them.”
“Using Cortec as our IT support company has been one of the best business decisions we have made. They are totally reliable and always on call to provide support and ideas.”
“As a busy estate agent, we have tried many different IT firms over the last 20 years. Cortec was an IT company that just seemed to care. Ten years on, and what a difference.”
FAQ
IT support in Chatham: FAQs
Which parts of Chatham do you cover?
All of Chatham, including Walderslade, Lordswood and Hempstead, plus Chatham Maritime and the rest of the Medway towns.
Can you support staff who work from home?
Yes. Remote staff get the same help desk as the office. We connect them securely, look after their laptops and can provide hosted desktops so everyone works from the same systems wherever they are.
How many issues do you fix without a site visit?
About 84% of the problems reported to us are fixed first time, remotely. That means less waiting for your Chatham team, with engineers sent out only when hands-on work is needed.
Can you replace our old phone system?
Yes. Our hosted telephony service moves your phones to the cloud, so calls can be answered in the office, at home or on a mobile, and we support it alongside your IT.
Do you offer a free review of our current IT?
Yes. Free consultations run every Wednesday from 10am to 11am, at our Kent office or on Teams, subject to availability. A senior IT professional reviews your set-up and sends a proposal.
Can’t find your answer? Our team is happy to help.
Visit us
Our office in Wilmington, Dartford
- Cortec IT Solutions LtdUnit 17, Bybow Farm, Orchard Way, Wilmington, Dartford, Kent DA2 7ER
- Nearest stationDartford
- Office hoursMonday to Friday, 9am to 5:30pm. Closed on bank holidays.
- Talk to us020 8467 9222 · sales@cortecit.co.uk
IT support across Kent & London
As well as Chatham, we support businesses throughout Kent, London and the South East.
Cortec’s helpdesk provides fast and efficient IT support ensuring the fastest resolution for all of your issues.
020 8467 9222