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Business IT Support · Strood
IT Support Strood
Dedicated, fully managed IT support for Strood businesses
Cortec IT gives Strood businesses dedicated, fully managed IT support, as it has since 2003: a 24/7 help desk, proactive monitoring, free callouts and no long-term contract.
Our IT services in Strood
Managed IT Services
- Managed IT Support
- Remote IT Support
- Server & Network Support
- Structured Cabling
- IT Consultancy
Cyber Security & Cloud
Website & Digital
- Website Development
- SEO & AI Search
- Digital Marketing
- Social Media Management
Business Continuity
- Managed Backups
- Offsite Backups
- Disaster Recovery
- DR Planning
- Replication & Failover
Dartford Business AwardsWinner 2024 & 2025
Three Best Rated®Top 3 IT company in Dartford, 2024 to date
Business Awards Kent 2025Finalist: Creative, Digital & Innovation
StroodRemote and on-site support
Why Cortec IT
Managed IT support for Strood businesses
Strood is one of the Medway towns in Kent, across the River Medway from Rochester. Cortec IT has supported small and medium-sized businesses in Strood since 2003, alongside the rest of Kent, London and the South East.
We assign every Strood client a personal account manager and a support team that knows your systems. That keeps our service efficient, proactive and affordable while holding to high technical standards.
Alongside IT support, we provide cloud services, cyber security, website development and SEO for Strood businesses.
Why choose Cortec IT?
- No long contracts
- Free callouts
- 24/7 help desk
- Remote monitoring
- Experienced IT team
- Fast response
- Local Kent-based support
- UK-wide remote support
<20sAverage call wait timeCall our help desk and speak to a real engineer, fast.
84%Fixed first time, remotelyMost issues are resolved on the first call, without a site visit.
96%Client retention rateOur clients stay with us because the service works.
Kent-based
On site in Strood when you need us
Our help desk resolves most IT problems remotely, over the phone or by securely accessing your computers and devices.
When a physical fix is needed, our engineers come to your Strood premises from our office in Wilmington, Dartford, close to the A2 and the M25.
Prefer to meet first? Book a free consultation at our office, at your premises or by video call.
Unit 17, Bybow Farm, Wilmington DA2 7ERAreas we cover around Strood
How it works
Getting started is simple
1
Free Consultation
Tell us about your business and your IT. We can meet at our Dartford office, at your premises or remotely.
2
IT Review
An engineer reviews your devices, servers, cloud, network and security, then recommends the right support plan.
3
Onboarding
We set up monitoring, document your systems and introduce your dedicated account manager and support team.
Need IT support in Strood?
Speak to our help desk or get a no-obligation quote.
Client reviews
5.0Rated on GoogleWhat our clients say
Don’t just take our word for it.
“From the very beginning, we have found Cortec to be a highly proficient, efficient, honest and reliable company, always quick to respond. We would highly recommend them.”
“Using Cortec as our IT support company has been one of the best business decisions we have made. They are totally reliable and always on call to provide support and ideas.”
“As a busy estate agent, we have tried many different IT firms over the last 20 years. Cortec was an IT company that just seemed to care. Ten years on, and what a difference.”
FAQ
IT support in Strood: FAQs
Do you cover Strood and the Medway City Estate?
Yes. We cover Strood, Frindsbury, Wainscott, Cuxton and Higham, including the Medway City Estate, with remote help first and engineers on site when needed.
We are unhappy with our current IT company. How hard is it to switch?
It is simpler than most people expect. We plan the changeover with you and manage it so the move is smooth. Our switching guide explains what to look for in a new provider.
Do you monitor our systems or only respond when something breaks?
Both. Proactive remote monitoring watches your servers, PCs and backups, so many faults are fixed before they affect your day, and the help desk is there when you need to call.
Can you help with Microsoft 365 licences and email?
Yes. We set up and manage Microsoft 365 for Strood businesses, including email, Teams and shared files, and look after licences as people join and leave.
Can’t find your answer? Our team is happy to help.
Meet our Support Desk Manager
David Butler
Support Desk Manager“Here at Cortec IT, we pride ourselves on delivering reliable technical support to our clients. We are committed to delivering prompt and effective solutions to keep your business running smoothly.”
Book a free IT support consultation at our Dartford office, at your premises or remotely.
IT support across Kent & London
As well as Strood, we support businesses throughout Kent, London and the South East.
Cortec’s helpdesk provides fast and efficient IT support ensuring the fastest resolution for all of your issues.
020 8467 9222