CASE STUDIES

by Cortec IT

Every business is unique. We believe your IT support solution should be, too. Cortec IT tailor support packages around the specific needs of each client. Here are a few of our Case Studies.

Case Studies for IT Support in Kent

 

 

Cortec IT, an IT company providing services to Kent, London and South East of England, has completed numerous transformative projects, including assisting clients in migrating from traditional on-premise server solutions to the cloud. Recognizing the immense benefits and flexibility offered by cloud computing, Cortec IT expertly guided their clients through this critical transition. Cortec IT’s successful track record in cloud migration projects has positioned them as trusted advisors and partners for London businesses seeking to optimize their IT infrastructure.

 

Case Study

 

Kings is a multi-branch estate agent based in Kent with Sevenoaks, Borough Green and Meopham offices. Established for over 35 years, the well-respected and trusted brand of Kings, one of Kent’s independent estate agents, has become synonymous with a passion for property and providing unrivalled service to its clients.

 

The Challenge

 

Kings were looking to reduce server infrastructure across all branches and migrate key services/data/apps to facilitate better remote working, better data security and also reduce hardware spending in the future. As modern-day estate agents, Kings embrace technology to connect with people and clients faster and more efficiently than before. However, Kings never forget that an estate agency is a human activity based on close relationships. The more time an estate agent spends talking to people, the more each stakeholder will get out of the process – so being able to pick up the phone and speak to someone is business critical.

 

Key Outcomes

 

  • 365 migration
  • Email storage / Cloud storage
  • Remote access
  • Improved device and email security
  • Ongoing IT support
  • 92% of tickets resolved first call the first time
  • Cortec customer for ten years plus
  • Reduced spending on future hardware

 

Kings Quote from the Cortec Website:

‘As busy estate agents, we tried several different IT firms, and Cortec was an IT company that seemed to care. Ten years on, what a difference. Thoroughly pleasant and decent people to deal with, I cannot recommend them highly enough

CASE STUDIES

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Thank you for visiting our Case Studies page. We hope our IT support success stories across Kent, London, and the South East give you confidence in choosing us as your next IT partner. If you’d like more information, please complete the quick quote or contact form below — a member of our team will be in touch promptly to discuss the next steps. Prefer to speak in person? We’re happy to book an appointment for an on-site consultation at our office or arrange a Zoom meeting at your convenience. During the consultation, one of our IT support engineers will assess your current setup and provide expert recommendations tailored to your business. Lastly, stay connected with us by following our social media channels — it’s a great way to receive updates, insights, and exclusive offers.

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