CASE STUDIES

by Cortec IT

Every business is unique. We believe your IT support solution should be, too. Cortec IT tailor support packages around the specific needs of each client. Here are a few of our Case Studies.

Case Studies for IT Support in Kent

 

 

Cortec IT, an IT company providing services to Kent, London and South East of England, has completed numerous transformative projects, including assisting clients in migrating from traditional on-premise server solutions to the cloud. Recognizing the immense benefits and flexibility offered by cloud computing, Cortec IT expertly guided their clients through this critical transition. Cortec IT’s successful track record in cloud migration projects has positioned them as trusted advisors and partners for London businesses seeking to optimize their IT infrastructure.

 

Case Study

 

Kings is a multi-branch estate agent based in Kent with Sevenoaks, Borough Green and Meopham offices. Established for over 35 years, the well-respected and trusted brand of Kings, one of Kent’s independent estate agents, has become synonymous with a passion for property and providing unrivalled service to its clients.

 

The Challenge

 

Kings were looking to reduce server infrastructure across all branches and migrate key services/data/apps to facilitate better remote working, better data security and also reduce hardware spending in the future. As modern-day estate agents, Kings embrace technology to connect with people and clients faster and more efficiently than before. However, Kings never forget that an estate agency is a human activity based on close relationships. The more time an estate agent spends talking to people, the more each stakeholder will get out of the process – so being able to pick up the phone and speak to someone is business critical.

 

Key Outcomes

 

  • 365 migration
  • Email storage / Cloud storage
  • Remote access
  • Improved device and email security
  • Ongoing IT support
  • 92% of tickets resolved first call the first time
  • Cortec customer for ten years plus
  • Reduced spending on future hardware

 

Kings Quote from the Cortec Website:

‘As busy estate agents, we tried several different IT firms, and Cortec was an IT company that seemed to care. Ten years on, what a difference. Thoroughly pleasant and decent people to deal with, I cannot recommend them highly enough

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Thank you for visiting our case studies page. We hope you can join us after reviewing our IT Support success stories. We might be your next IT partner. However, if you are still looking for more information, please fill out the quick quote or contact form below. Our staff member will contact you as soon as possible for the next step. Or, if you want to visit our office, we are more than happy to book an appointment for an IT support consultation. Alternatively, we can arrange a Zoom consultation as well. Our IT support engineer reviews your systems and needs during the consultation and offers recommendations. Last but not least, if you want to keep in touch in the future, we request you to follow our social media; it’s one of the best ways to stay in touch and get regular updates and offers.

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