About Kings Estate Agents
Kings are a multi branch estate agents based in Kent with offices in Sevenoaks, Borough Green and Meopham. Established for over 35 years, the well respected and trusted brand of Kings, one of Kent’s truly independent estate agents has become synonymous with a passion for property and providing unrivalled service to their clients.
The Challenge
Kings were looking to reduce server infrastructure across all branches and migrate key services / data / apps to facilitate better remote working, better data security and also reduce hardware spending in the future. As modern-day estate agents, Kings embrace technology to connect with people and clients, faster and more efficiently than before.
However, Kings never forget that estate agency is a human activity based on close relationships. The more time an estate agent spends talking to people, the more each stakeholder will get out of the process – so being able to pick up the phone and speak to someone is business critical.
Key Outcomes
- 365 migration
- Email storage / Cloud storage
- Remote access
- Improved device and email security
- Ongoing IT support
- 92% of tickets resolved first call first time
- Cortec customer for 10 years plus
- Reduced spending on future hardware
“As a busy estate agents, we tried a number of different IT firms and Cortec was an IT company that just seemed to care. 10 years on what a difference. Thoroughly pleasant and decent people to deal with I cannot recommend them highly enough”