Recently we have seen a large amount of malicious emails, in which the sender claims to have hacked your email account and placed malicious software on your PC to steal your personal information. These emails can be fairly convincing, often containing an old password of yours that has been compromised in a data-breach and will use email spoofing to make it appear as though it has been sent from your own email account.
Online Security – Take Action Now! We would like to reiterate that all users must be very careful when clicking any form of link be it a link to an unknown website or an attachment embedded within an email. If the sender is unknown or you feel that the email is not actually from the stated sender it is better to ignore the email than risk opening it.
Are you hesitant to reach out to your IT support provider? • Can you count on your IT support company as a professional staff member? • Are you encouraged to ask questions? • Do you feel comfortable discussing all IT issues, no matter how minor? • Are they proactive partners or just firefighters? •…
Windows 7 End of Life is rapidly approaching! Microsoft has announced the official end-of-life date for Windows 7: January 14th 2020. This means Microsoft will no longer provide updates or support for this operating system, released a decade ago on the 22nd of July 2009. This may create serious issues, as a lack of…
Online Security – Take Action Now! We would like to reiterate that all users must be very careful when clicking any form of link be it a link to an unknown website or an attachment embedded within an email. If the sender is unknown or you feel that the email is not actually from the stated sender it is better to ignore the email than risk opening it.
Are you ready for GDPR? General Data Protection Regulation, or GDPR, will overhaul how businesses process data. This regulation is the biggest change in two decades and will come into force on May 25th 2018. It will change how businesses and public sector organisations can handle the information of customers. The GDPR is Europe’s…
With cyber-attacks and computer security being heavily publicised throughout the media as of late, we would take this opportunity to drive home the importance of making sure your systems are safeguarded from such threats. 2017 sees an ever increasing rise in cyber crime causing unprecedented levels of disruption with the use of simple IT tools and cloud services.
Outsourced IT Support It is now an integral part of any business, and a partnership with Cortec provides many advantages. Many of our IT Support clients are based in London and rely on Cortec to provide daily assistance and support and help them move their business forward by moving their IT forward. Last…
Customer satisfaction is a key differentiator in a sea of other IT companies. There is a lot of technical ability out there, not all of it very good at understanding business requirements or human interaction.
We take customer’s feedback seriously (including regular account management meetings) and act upon reasonable requests. What’s the point of listening if you’re not going to act on feedback and move forwards?
Four Signs to change your IT support company in the UK These are the four signs that changing your IT support company is time. Please have a look at the below. 1. You only talk when something’s wrong A good IT support firm will perform preventative maintenance to reduce the chance…