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Customer satisfaction is a key differentiator in a sea of other IT companies. There is a lot of technical ability out there, not all of it very good at understanding business requirements or human interaction.
We take customer’s feedback seriously (including regular account management meetings) and act upon reasonable requests. What’s the point of listening if you’re not going to act on feedback and move forwards?
Four Signs to change your IT support company in the UK Choosing the right IT support company is crucial for your business’s smooth operation and growth. However, there may come a time when your current provider no longer meets your needs or expectations. These four signs indicate it’s time to consider changing your…
Replace text in PDF files Want to find and replace text in a PDF file? Here is a handy website to allow you to do just that. Edit your PDF files here:
Fake SSL Certificate Hawk like an Egyptian: Google is HOPPING MAD over fake SSL certs; Security company MCS Holdings has created an unauthorised SSL certificate on some Google-owned websites. If someone had these dodgy certificates, they could, in theory, set up a fake Google site and hijack their DNS to redirect them to the fake site.…
DFS Shares If you have permission problems with DFS shares: Read only is the default configuration of a DFS share namespace. So, when setting up a namespace, you have to MANUALLY configure the namespace to have full permissions for the share permissions. Also, make sure the settings for the DFS server itself are correct;…
Transferring FSMO Roles To check which server currently holds the FSMO, from the command prompt run Netdom Query FSMO To transfer the FSMO roles: Transferring the Domain-Specific Roles: RID, PDC, and Infrastructure Master Click Start, point to Programs, point to Administrative Tools, and then click Active Directory Users and Computers. Right-click the icon next to Active Directory Users…