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Are you ready for GDPR? General Data Protection Regulation, or GDPR, will overhaul how businesses process data. This regulation is the biggest change in two decades and will come into force on May 25th 2018. It will change how businesses and public sector organisations can handle the information of customers. The GDPR is Europe’s…
With cyber-attacks and computer security being heavily publicised throughout the media as of late, we would take this opportunity to drive home the importance of making sure your systems are safeguarded from such threats. 2017 sees an ever increasing rise in cyber crime causing unprecedented levels of disruption with the use of simple IT tools and cloud services.
Outsourced IT Support It is now an integral part of any business, and a partnership with Cortec provides many advantages. Many of our IT Support clients are based in London and rely on Cortec to provide daily assistance and support, helping them move their business forward by advancing their IT. Last year, the…
Customer satisfaction is a key differentiator in a sea of other IT companies. There is a lot of technical ability out there, not all of it very good at understanding business requirements or human interaction.
We take customer’s feedback seriously (including regular account management meetings) and act upon reasonable requests. What’s the point of listening if you’re not going to act on feedback and move forwards?
Four Signs to change your IT support company in the UK Choosing the right IT support company is crucial for your business’s smooth operation and growth. However, there may come a time when your current provider no longer meets your needs or expectations. These four signs indicate it’s time to consider changing your…
Free PDF services website Do you want to find and replace text in a PDF file? Here is a handy website to allow you to do just that. Edit your PDF files here. For businesses seeking a straightforward and efficient way to edit PDF documents, we recommend OpenPDF. This online tool makes it easy to…
The 2015 incident involving a fake SSL certificate from MCS Holdings and Google serves as a valuable lesson in internet security and certificate management. While the event is historical, the principles it illustrates remain highly relevant today. This page is designed for educational purposes, helping businesses understand the risks associated with misissued SSL/TLS certificates and…